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HYGIENE PROTOCOL

In order to reduce the risk of COVID-19 transmission we at Volalto Villas have implemented the following standard protocol for all our arrivals and stay’s:


Pre-Arrival

The objective is to ensure that we have minimal risk or presence of the virus in any property for which we will be doing the following:

  • Disinfect guest bedrooms and bathrooms thoroughly with CDC approved cleaning products and supplies through an enhanced cleaning routine.
  • Allow disinfectants to work based on EPA directions specifically for COVID-19
  • All staff involved in the rental will have previously received COVID-19 Hospitality related training.

Guest Arrival:

  • Have available hand sanitizer onboard of the transportation unit picking up the clients at the airport.
  • Once the luggage has been unloaded at the villa it will be sprayed with disinfectant prior to entering the luggage inside the home.
  • Hand sanitizer will be available at the villa entrance

During Guest Stay:

  • Staff will be wearing masks whenever in guest areas.
  • Cleaning staff will wear gloves during cleaning duties
  • Chefs and butlers will always wear masks during duty hours and will wash hands prior and after handling anything that shall be served to the guests.
  • Hand sanitizer will be available at strategic points in the villa
  • Disinfectant spray and microfiber towels will be available for guest use in each guestroom and common areas.